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Returns & Exchanges Policy

Returns & Exchanges Policy

If you are not 100% satisfied with your purchase, you can return the product for a refund or exchange the product for another one, be it similar or not (in the form of store credit). To be eligible for a return or exchange, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
To return or exchange an item, please contact me.

Exchanges
I am more than happy to accept exchanges within 30 days from the date that your items were delivered to you. Once the item has been received, I will send you a store credit (via Gift or Coupon Code). All customers will be responsible for their own shipping charges.

Returns
You can return a product for up to 10 days from the date that your items were delivered to you. Items must be returned in new, unworn condition. Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment or via Gift Card or Coupon Code. 

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. The initial shipping cost will be deducted from your refund if you receive a refund.
International Customers: If you reject a package, you will be refunded upon my receiving the package back at my studio. I would advise that you always accept the package and then physically send it back to me if you are wanting to return your order. Rejection of a shipment does not guarantee that I will receive it back, and it will not guarantee that you will receive a refund.

 

Gift and Gift cards
If the item was marked as a gift when purchased and shipped directly to you, you’d receive a Gift credit or a Gift Card or a Coupon code for the value of your return. Once the returned item is received, a Gift Card or Coupon code will be emailed to you. You must be able to provide me with enough information in order to locate proof of purchase.
As always, if you have absolutely any questions or concerns, you can always reach out to me directly.

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